Charm Collection
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Frequently Asked Question
What is the return/exchange policy ?
We offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can return or exchange the item within 15 days of receipt, provided it is in its original condition and packaging. For detailed instructions, visit our Returns & Exchanges page.
What is the return/exchange policy ?
If you're not completely satisfied with your purchase, you can return or exchange the item within 14 days of receipt, provided it is in its original condition and packaging. For detailed instructions, visit our Returns & Exchanges page
What are the shipping options and delivery times ?
Standard shipping takes 6-7 days. International shipping is also available. For more details, please check our Shipping Information page
Are there any ongoing discounts or promotions ?
We regularly update our promotions to give you the best deals. Check our Promotions page or subscribe to our newsletter to stay informed about exclusive discounts and offers.
How can I track my order ?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your package on our Order Tracking page. If you need assistance, feel free to contact our support team.
What payment methods are accepted ?
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, etc.), PayPal. All transactions are secure and encrypted to protect your personal information.
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